Shipping & Exchange Policy

At Offbeat Culture Pvt. Ltd., we provide digital products designed to support your personal growth and healing journey. Since our products are delivered electronically, please review the following details regarding our shipping process:

1. Delivery Method

  • All digital products are delivered via electronic means, such as:

  • Download links sent to the email address you provide during checkout.

  • Access to online courses, workshops, or resources through your account on our website.

    2. Delivery Time

    • Once your payment is successfully processed, you will receive your digital product within 24 hours

    • If you do not receive the product within this time, please check your email’s spam or junk folder.

    3. Access Issues

    If you encounter any of the following issues, contact us at [email protected]:

    • You didn’t receive the delivery email.

    • The download link is broken or expired.

    • You’re unable to access the product on our website.

    We will promptly assist you to ensure you receive the purchased product.

    4. No Physical Shipping

    Since our products are digital, no physical items will be shipped to your address. Please ensure that the email address entered during checkout is accurate.

    5. Updates and Revisions

    In some cases, you may receive updates or revisions to the digital products you’ve purchased. If applicable, we will notify you via email with instructions to access the updated content.

    6. Contact Information

    If you have any questions or concerns about the delivery of your digital product, feel free to reach out to us at [email protected].

    Thank you for choosing Offbeat Culture Pvt. Ltd. to support your journey toward growing and personal transformation.